I also brought a ring in to have it resized. Brett was very knowledgeable and helpful. Based on his expert opinion, it probably wasn't the best idea to have the ring resized. He did give me other options though that I will consider in the future. I don't know the first thing about jewelry so I really appreciated that he shared with me some concerns about resizing and let me make an informed decision. I was thinking that I would have to leave my other ring for the stone replacement, but he was able to do it then. I understand that this isn't always possible, but I definitely appreciated it.
I walked in looking for ring asked if I could get a measurement and got a "no". Owner wanted guarantee that I'll buy there. Jerk
I'm incredibly rough on my jewelry and was almost embarrassed to bring it into the shop in it's current shape. Now my ring looks brand new again thanks to Brett. I look forward to working with you again!
Just had a great visit here. I admitted that my girlfriend and I were still early in the engagement ring-shopping process, but Brett was super accommodating and knowledgeable. I got a sense of price range and availability, but was more impressed with how genuine he came across and how quickly he was able to pinpoint her style (even without a picture reference). Though I didn't buy anything today, I fully expect to be back soon with girlfriend in tow!
I bought an engagement ring for my fiancé recently. It was an extremely positive experience throughout the entire process with Brett. I would encourage anyone that is in the market for jewelry to do yourself a favor and stop in to talk with him. He is very committed to identifying what exactly you want, adhere to your budget, and provide his honest opinion tactfully. It was a very comfortable and enjoyable process that was rewarded by my fiancé adoring her ring. Highly recommended!
I can't say enough good things about my visit today. I don't live in the area, but had met the owner at my shop about a year ago. When I lost a stone in my ring, I knew that I could trust him to do a great job replacing it. I made the trip to his shop today and am so glad I did!
I understand the time it takes to hand craft jewelery. I know how laborious and detailed the work is from conception to completion. I've cast lost wax, I've filed and soldered, bezzeled and polished. I appreciate the craftsmanship of a fine piece. But a jeweler I am not, hence stopping at this establishment. What I don't understand is turning away a potential client asking to be sized for a wedding band. I was rebuffed with a curt "not here." When asked to clarify that he does not size rings, the owner states he does but that "in my experience, those looking to be sized are also looking elsewhere." Well yes... As a customer that is my perogative, to shop around, see my options -- to see what I like and don't like. What the owner didn't know, and didn't bother to even ask, is that this was the first store I ventured into because it was local shop. As a business owner, I would think to have someone walk through your door, you might extend an offer to look around, to try to develop a rapport... NOPE. I was immediately dismissed as a waste of time. No offer to even look at rings on hand. Terrible salesmanship and customer service.
Decatur City Jewelers is a US Jewelry Store based in Decatur, Georgia. Decatur City Jewelers is located at 117 Clairemont Ave, Decatur, GA 30030, USA.
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