As we walked to the entrance of the shop, we noticed a woman wheeling a bicycle behind us, obviously heading to the shop. I opened the door and walked in to hold it open and my friend stayed outside to allow the woman to push the bicycle inside ahead of him.
He and I share a look of disbelief but move on to look at the bicycles we were prepared to purchase. We then realized that the impolite woman was an employee of this establishment.
It is important for us to spend our money in those establishments that are capable of displaying, at the very least, courtesy for everyone that chooses to patronize their establishments.
Now, in the spirit of common courtesy or just a plain old display of manners, if someone holds the door or allows you to enter ahead of them, a simple 'good afternoon' or 'thank you' seems to be in order. Neither of which we received.
Fantastic group of people here. They were very helpful in getting me set up with the right bike and accessories. As someone new to riding, everyone was very patient with me. Highly recommended.
Went in for test ride...Didn't buy..Yet.. but the owner was very helpful and kind when making sure I got the proper fit. I noticed other shops would spend less time on folks if they were in the budget entry level category but not here. No pressure into things I didn't want or need.
After discussing the need to add variety to our workout regimen, we discussed purchasing bicycles and Bicycle South was our first stop in the shopping process. We visited the store on the afternoon of June 24th, and before we were inside of the store, the service suffered a huge blow.
Solid LBS. Staff are knowledgeable and don't pressure you to buy things. I've had many good experiences here.
Friendly and helpful people. I came with a cheap "Roadmaster" bike that has lots of problems. Asked for wheel truing (both). Charged me for one instead of two because the problem cannot be solved completely. Still, became much better. Moreover, just a nice conversation about bikes, useful advice. Will come again.
While I really want to support local businesses, I cannot in good faith support those that do not respect each customer that walks through their doors.
Bicycle South Inc is a US Bicycle Store based in Decatur, Georgia. Bicycle South Inc is located at 2098 N Decatur Rd, Decatur, GA 30033, USA.
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